Round-the-clock data centre support services and maintenance, governed by a robust managed services SLA, offer an expert method of meeting high-availability requirements for mission-critical data facility core infrastructures. They provide 24×7 monitoring, routinely planned maintenance checks, remote and onsite technical support, ongoing facility operation, and a suite of managed services tailored to uphold optimal performance and reliability.
To improve reliability and reduce downtime of your facility’s critical infrastructure, our data centre maintenance and support services offer the following:
MVP Tech’s experienced engineering team offers dedicated resources with the latest technologies, incorporating SLA project management techniques to ensure SLA objectives and availability parameters are strictly observed and implemented according to best practices. Thus, the reliability of applications, infrastructure, and other components will be maintained to achieve maximum uptime while securing the stakeholders’ ROI.
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24×7 monitoring of data centre servers, network equipment, temperature, energy efficiency, and other vital components is essential. This vigilance, guided by a thorough data centre maintenance checklist, helps identify problems before they impact revenue or business operations. It establishes healthiness thresholds with the capacity to alert administrators to critical discrepancies. The checklist ensures complete end-to-end support, issue tracking, escalation, and resolution services while employing preventive measures, risk management, and mitigation strategies throughout the data centre’s life cycle.
Enquire nowOur team of in-house expert commissioning engineers will conduct onsite comprehensive 3rd party, vendor-independent assessments and tests to ensure holistic design, installation, operation, and integration of all data centre components according to their operational requirements and perform systems acceptance testing (SAT) and integrated systems testing (IST) with the latest tools. This includes providing:
Test scripts
Competence reports
Design vs buildup misalignment reports
O&M checks
Performance benchmarking
Error reports
Critical malfunction reports
Our comprehensive data centre system site acceptance test (SAT) examines main supply resilience, UPS on DC bank load, ATS operations, generator tests, alarm activation, smoke detection simulation, gas activation in stages, room integrity testing, and other cooling and power distribution testing. This ensures business continuity and establishes confidence in the data centre.
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As one of the most prominent data centre maintenance companies in the MEA region,
MVP Tech’s services are designed to meet the high availability demands of any organisation’s critical infrastructure.
Explore how our 24/7 monitoring and expert technical support can enhance your operations.
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